13-15 Nov 2018
Universal Improvement Skills
Public course in Brisbane
6-8 Nov 2018
Universal Improvement Skills
Public course in Maastricht
23-25 Oct 2018
Universal Leadership Skills
Public course in Brisbane
9-11 Oct 2018
Universal Improvement Skills
Public course in Alsager, Cheshire
19-21 Jun 2018
Universal Leadership Skills
Public course in Maastricht
12-14 Jun 2018
Universal Improvement Skills
Public course in Alsager, Cheshire
24-26 Oct 2017
Universal Improvement Skills
Public course in Melbourne
10-12 Oct 2017
Universal Improvement Skills
Public course in Alsager, Cheshire
10-12 Oct 2017
Universal Leadership Skills
Public course in Alsager, Cheshire

 

 

Facilitator Development Programme

Spring 2014, Alsager, CheshireBOOK NOW
Module 1      29 April-1 May 2014
Module 2      24-25 June 2014
Module 3      15-16 July 2014
 

We have been training Facilitators since 1994 and have had some spectacular results. Julie Fadden, Chief Executive of SLH Group, officially Britain's most improved Housing Association, says that training a pool of Facilitators to help with improvement projects was a vital component of her organisation's success. Julie herself was trained by us as a Facilitator back in 1995.

Which organisations should send people on this programme?
Any organisation that is serious about improvement can send people on this programme. The approach is tried-and-tested across a wide range of organisations and industries.
If your organisation is considering running an in-house programme, this is an ideal way to test it out.
This is an ideal way to train a smaller number of people if, for example, your organisation already has a pool of Facilitators and you want to top it up.

What are the benefits of having a pool of Facilitators?
 
Strategy
 
The resource can be aligned with organisational strategy and focused where the greatest need/return is
Illustrates top management commitment to improvement
 
The rate of improvement
 
Creates a 'critical mass' for improvement
Increases organisational capacity and the rate of improvement
Builds on and supports the work done through other UIMPROVE training courses
An internal resource is better for continuity and follow up
 
Developing the organisation
 
Taps into and develops the talent in the organisation
Promotes organisational learning
The skills are developed and retained within the organisation
Ensures a more structured approach to projects
Improves meetings
The skills are transferable to the 'day job'
Use of the skills is 'contagious' - they will spread through the organisation
 
Developing individuals
 
Gives individuals a broader view of the organisation through involvement in projects
Increases job satisfaction
Today's Facilitators are tomorrow's senior managers and directors
 
Costs
 
Costs less than external provision
The cost of training is soon recouped in the benefits the resource brings to the organisation

What your Facilitators will be able to do
 
Facilitate Annual Planning
 
Convert organisational strategy into departmental or team objectives
Identify and prioritise things to be done in the next 12 months
Produce a departmental or team plan
Scope and produce a remit for each resulting project
 
Facilitate project teams
 
Identify and follow a project methodology
Break the project down into component tasks and produce a project plan
Use tools and techniques
Ensure balanced participation
 
Facilitate a Project Kick-Start
 
Get a project off to the best possible start
Obtain a wide range of involvement
Use a structured approach and tools and techniques to ensure balanced participation
Carry out scoping and initial planning
Get alignment from all involved
 
Facilitate a Project Refocus
 
For projects that have stalled, had a change of leader or reached an important junction
Obtain a wide range of involvement
Use a structured approach and tools and techniques to ensure balanced participation
 
Facilitate a Project Review
 
Use a structured approach and tools and techniques to review and learn lessons from a completed project
 
Facilitate a Process Analysis Event
 
Use a structured approach and analytical tools (specifically an Ishikawa Diagram and Deployment Flowchart) to understand and analyse an existing process.
 
Facilitate a Customer Involvement Event
 
This is very similar in format to a Project Kick-Start, the difference being that the participants are customers.
 
Facilitate meetings (regular or one-off)
 
Critique and improve an existing meeting
Help plan the agenda
Use tools and techniques
Ensure balanced contribution
Review

Venue and times
The venue is the Manor House Hotel, Alsager, in rural Cheshire, between Stoke-on-Trent and Crewe. We have been using this venue since we were founded in 1992 because of good access by train or motorway, excellent conference rooms, high standards of accommodation, food and service.

Nearest mainline station: Crewe, taxi 10-15 minutes, or by local train to Alsager
Nearest local station: Alsager, 5 minutes walk
Nearest airport: Manchester, good train service direct to Crewe
Nearest motorway: M6 - Junction 16, 10 minutes drive

We will start each module at 09.00 on the first day and finish at 15.00 on the final day.

The cost
£2650 + VAT per person for 7 days in 3 modules including 7 nights accommodation, all refreshments, breakfast, lunch and dinner each day.

For organisations with limited budgets - you may be very small, a charity or in the voluntary sector - we offer a discount rate of £2250 + VAT per person. To apply for this discount, all you need to do is tick the box on the booking form.