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9-11 Oct 2018
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19-21 Jun 2018
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12-14 Jun 2018
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Universal Leadership Skills
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Universal Leadership Skills - Holland

18-20 June 2019, MaastrichtBOOK NOW

Many people become leaders by accident - often because they were good at their last job and were promoted to a position where they became responsible for people. Often leaders are launched on unsuspecting followers with little or no leadership training. Yet, strangely enough, if you look in the business section of any bookshop, you will see shelves full of books about leadership.

Universal Leadership Skills cuts through all the hype. You will consider your existing leadership styles and practices and learn tried-and-tested models and skills to help you improve. The course combines education about the ideas and philosophies underpinning leadership with highly practical techniques that can be applied immediately back in the workplace.

Every leader should remember that it is YOU your people talk about in the pub with their colleagues and around the dinner table with their families when they get home. What would you like them to say about you as their boss?

Who should attend?
Anyone who leads a team at a managerial level

This is not a course for junior managers. There are lots of practical, real-life exercises so people with no direct reports should not attend. This course is designed for people with an existing knowledge of UIMPROVE. If you have not attended any previous courses with us, e-mail info@theuic.com with your details and we will call you to discuss.

What you will learn
What you already know about leadership
To get us going, we will start with an exercise in small groups to explore what ideas people have come across in the past, what they think the differences are between managing and leading and why leadership is important.

Leadership and management - the background to the ideas
A session that includes where the ideas come from, why leadership is needed and the difference between leadership and management.

Leadership behaviours - leaders I have known and loved
An exercise in small groups where we start to explore what it is that leaders actually do. You will reflect upon people you have worked for in the past and then follow a structured remit to identify what these people did and didn't do to make them effective, ineffective, liked and disliked.

Motivation
As a consultancy, it is not unusual for the UIC to be asked for help in motivating individuals and teams. Most of the time we tell people not to bother. If you'd like to know why and what we suggest instead, this session will give you the answer and includes:

The difference between intrinsic and extrinsic motivation
How a leader can motivate people
Satisfiers and dissatisfiers in the workplace

…followed by a practical exercise to identify satisfiers and dissatisfiers for the people who work for you.

Functional Leadership
This model has been around for a long time and is a basic building block in leadership practice. The model identifies three elements - task, team and individual. Participants complete a self-assessment questionnaire to establish where their current leadership preferences lie. We will then use the model to decide if your balance between the three areas is right and decide what to do to maximise effectiveness in each area.

Flexible Leadership
We now build upon the ideas of leadership style and put the idea that 'one style fits all' in the dustbin. After this session, if anyone ever asks you what your leadership style is, you will always answer "it depends"'. The basis of the Flexible Leadership model is that when you are leading an individual you need to adopt a leadership style based on the ability and competence of that individual and the nature of the task in hand. We will examine the resulting leadership styles and match these to your own real-life situations. Then we will identify the actions associated with each.

Leading routine operation
All day-to-day work is carried out through processes. Some of these happen many times in one day, some happen once a year, some are well documented and understood, some are not, some are carried out exactly the same way by a variety of people, some depend on who is there at that particular time. One of the jobs of a leader is to understand and improve processes with the help of the people working in them. We will have a look at how to measure the performance of your processes and involve your people in improving them.

Leading projects
Traditional project management training focuses on either 'doing' or 'controlling' projects. Our experience has shown that 85% of projects run into trouble, not because of either of these, but because of their 'steering' and 'championing'. In this session we will examine the difference between steering, championing and doing. We will examine remits, choosing the right Project Leader, pre-project meetings, what level of support and involvement is required and so on. Again we will spend some time looking at your own real-life situations and applying what you have learned to these.

Leading people
This is where most leadership courses start but we don't get around to it until day three! This is because we take a much broader view of leadership. How you lead individuals is only one aspect of the much bigger picture. We will introduce a series of key principles for leading people. We will also provide a person-by-person checklist to help you understand the peop

Leading your team
This session is about leading your team as a group. We will have a look at when to promote individual effort and when to use the team collectively. We will also have a look at team meetings and briefings and how to maximise the use of this time.

Style and structure of the course
The course will be led by two UIC consultants. UIC people who run ULS have had to lead real teams in the real world so they know what it's like. We also work with leaders day in, day out in our consultancy work. We want you to bring your real-life examples, situations and problems along to the course. We will be able to tell you what works, what doesn't and why.

There is a maximum of 12 places on each course and this ensures everybody gets to participate. We won't be lecturing you. There won't be hundreds of multi-coloured slides - in fact no overhead projector at all. Instead there'll be lots of practical, hands-on work.

We have run this course many times and always get a good mix of backgrounds. There's no evening work so you'll get plenty of opportunity to chat to your fellow delegates.

Each participant will receive our comprehensive manual, The Complete Guide to Leadership.

Venue and times
The course will be held at the Amrâth Grand Hotel l’Empereur in Maastricht.

Nearest mainline station: Maastricht, the hotel is immediately opposite the main entrance
Best airports: Amsterdam and Brussels, then onwards by train journey time approx 2hr30 for both
Nearest motorway: A2

Start time: 09.00 daily
Finish times: 17.00 Tuesday
21.00 Wednesday (following the course we will go out for dinner at a local restaurant)
15.30 Thursday (in good time for trains to Amsterdam and Brussels)

The cost
€1400,- + BTW.

What previous participants have said
"Top teaching and no stupid games"
"Three months after attending this course I can honestly say I think and act differently and I am a better leader."
"Apart from the official course material we had a wealth of stories from everyone in the breaks and over dinner".
"We had a great mix of people on the course which enhanced the experience".