The 2019 UIC Performance Conference, Brisbane

Be there or be late!

Brisbane, 15-16 October 2019
The 2019 UIC Performance Conference will be held in Brisbane on 15-16 October 2019. This year's conference is sponsored by our friends at Transit Australia Group.


Who should attend?
Performance Managers and Directors
Commissioners, Public Transport Authorities and operators
Operational Managers with performance responsibility
People responsible for driving change on their networks
Public transport professionals interested in improving their services

The benefits of attending
The conference will provide you with an opportunity to:

(1) Meet people from other organisations, states and countries to learn about what they are doing in performance management
(2) Hear interesting speakers and see how performance management and improvement happens elsewhere
(3) Contribute to the development of best practice approaches to performance management and improvement
(4) Get up to date with the latest thinking and developments
(5) Clear your brain and focus on performance

The programme and speakers
The programme for 2019 will follow the highly successful formula established in previous years providing a variety of learning, structured networking opportunities and fun for all participants.

We'll be aiming for a senior Keynote Speaker, a mixture of speakers from operators and authorities across Australia alongside an international speaker. If you've got an interesting performance topic you'd like to speak about, please get in touch.

Speakers confirmed so far:

John Calabro, Chief Operations Officer, Transit Australia Group
International Speaker - Keith Palmer, Head of Performance & Planning, Greater Anglia
Iain MacDonald, Performance Manager, Sydney Trains


What is performance management?
There are many aspects of 'performance'.

Different organisations and industries measure different things. This conference will focus on 'Operational Performance' - principally the measurement and management of delays and cancellations.

Whatever the mode, there is a plan i.e. the timetable. On any day, there is variation from the plan. The objective of Performance Management is to understand the causes of variation from the plan and then:

(1) On the day run as close to the plan as possible
(2) Gather data to identify actions to get closer to the plan over time
(3) Gather data that helps to improve the plan next time round
(4) Report results to those who need to know

Register your interest
Contact us to register your interest and we will provide you with details of dates, costs and speakers as soon as we know.

The cost
Watch this space!