Hello friends and clients. We are thinking of you and missing you. We have now paused all face-to-face meetings, training and facilitation. But we do remain open for help and advice electronically. We have already had a number of enquiries and are planning on sharing anything relevant with all our clients. We are also planning for some on-line learning and refreshers - but not just yet. If you are interested, register for our updates. For our Kestrel, Noriaki and Walter clients, our systems business is operating as normal. Please keep in touch, it's always nice to hear from you.

The UIC at a glance

We are an organisational improvement specialist providing consultancy, facilitation and training in strategy development and implementation, project management, process improvement, teamworking, leadership and data.
We also provide a variety of specialist IT systems.
With consultants based in Australia, Holland and the UK, we work in a wide variety of industries and organisations at all levels from Chief Executive to front-line staff and also run a programme of public courses and conferences.
We were established in the UK in 1992 and have been working in Australia since 1999 with a proven track record for getting results through UIMPROVE - our highly practical and participative approach.
UIMPROVE stands on firm foundations, notably the work of the improvement giants - Shewhart, Deming, Juran and Tribus.
New version of the manual for 2020
There's the usual new design for our 2020 cover and spine plus version 5.2 of The Complete Guide to Improvement has been released
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16-17 Mar 2020
Blackpool Transport
Facilitator Refresher Training
6 Mar 2020
Queensland Government
Department of Transport
and Main Roads
HR Branch
Executive Event
5 Mar 2020
Araluen
Annual Planning
3-4 Mar 2020
Queensland Government
Department of Transport
and Main Roads
Information Technology Branch
Strategy Development Event
21 Feb 2020
North Queensland Airports
Leadership Forum
16-17 Feb 2020
North Queensland Airports
Executive Event
10 Feb 2020
Queensland Government
Department of Transport
and Main Roads
Executive Event
6-7 Feb 2020
Queensland Government
Department of Transport
and Main Roads
TransLink
Executive Event
29-30 Jan 2020
Network Rail Scotland
Executive Event
30 Jan 2020
Queensland Government
Department of Transport
and Main Roads
TransLink
Team Event
23 Jan 2020
End of an era
Dave Power's leaving do
21-23 Jan 2020
Araluen
Universal Improvement Skills