Hello friends and clients. As we operate across several countries and states, all of which have different and rapidly changing coronavirus restrictions, it is difficult to summarise how we are working in a little box - but here's our best shot. We are always open for help and advice electronically and have been carrying out a number of remote facilitation assignments. Most face-to-face meetings, training and facilitation are still paused but there are some exceptions where, within the social distancing rules, we are able to work on site with you. For our Kestrel, Noriaki and Walter clients, our systems business is operating as normal. Please keep in touch, it's always nice to hear from you.

The UIC at a glance

We are an organisational improvement specialist providing consultancy, facilitation and training in strategy development and implementation, project management, process improvement, teamworking, leadership and data.
We also provide a variety of specialist IT systems.
With consultants based in Australia, Holland and the UK, we work in a wide variety of industries and organisations at all levels from Chief Executive to front-line staff and also run a programme of public courses and conferences.
We were established in the UK in 1992 and have been working in Australia since 1999 with a proven track record for getting results through UIMPROVE - our highly practical and participative approach.
UIMPROVE stands on firm foundations, notably the work of the improvement giants - Shewhart, Deming, Juran and Tribus.
New version of the manual for 2020
There's the usual new design for our 2020 cover and spine plus version 5.2 of The Complete Guide to Improvement has been released
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Oct-Nov 2020
Araluen
Fundamentals of Improvement
(Remote)
24-25 Nov 2020
Queensland Government
Department of Transport
and Main Roads
Maritime Safety Queensland
Strategy Development Event
16-17 Nov 2020
Calico Homes
Repairs Improvement Project Kick-Start (Remote)
13-14 Oct 2020
Universal Improvement Skills
Public Course On-line
16 Sep 2020
UIMPROVE Virtual Coffee Morning
(Remote)
15 Oct 2020
Queensland Government
Department of Transport
and Main Roads
Corporate Division
Strategy Development Event
2-3 Sep 2020
Queensland Government
Department of Transport and Main Roads
Information Technology Branch
Executive Event
17-18 Aug 2020
North Queensland Airports
Strategy Development Event
27 & 29 Jul 2020
The Chartered Institute of Environmental Health
Board Strategy Development Event
(Remote)
24 Jul 2020
UIC Friday afternoon/morning
catch-up
19 and 21 May 2020
Queensland Government
Department of Transport and Main Roads
HR Branch
Executive Event
(Remote)
1 May 2020
North Queensland Airports
Project Kick-Start