Useful links
Here you will find links to useful resources on other websites. As links can change over time, please let us know if a link is no longer working.
The UIC on YouTube
A selection of our conference hits.
Videos
The Prophet Unheard – the best video for a quick introduction to Dr Deming
Other organisations
SPC Press – the website of the great statistician Don Wheeler
Stargate Atlantis
Performance Appraisals – practical advice
Reading about improvement
Fourth Generation Management – Brian Joiner
An easy read from Mr Triangle himself.
The Deming Dimension – Henry Neave
This is the book if you want a digestible overview of Deming’s work.
Out of the Crisis – W Edwards Deming
Not the easiest book to read but a must-have if you are serious about improvement. Best continually browsed over 20 years or so.
Managerial Breakthrough – Joseph Juran
Another must-have for your collection.
Reading about leadership
The Leader’s Handbook – Peter Scholtes
A great companion to The Complete Guide to Leadership and our Universal Leadership Skills course. Make sure you check out ‘reading for pizza’.
Reading about data
Understanding Variation – Donald J Wheeler
Make sure you get the second edition and don’t drink the whole bottle in one go.