Organisational Improvement Programme
Background and principles
Organisational Improvement Programme is aimed at Direct Reports to Director-level in an organisation – the Next Tier Down in UIMPROVE language. This level of the organisation is where the high-level direction set by the top tier, or Corporate Brain, is made real. This is where the “rubber hits the road” to quote one of our long-term clients.
The benefits of getting this level working cohesively are massive. Conversely the consequences of not getting it right can significantly hinder the smooth running of an organisation.
The programme is 12 days in total in four modules each of 3 days spread over 10-12 months. The overall objective of the programme is to improve the organisation, in particular how this tier of the organisation drives forward the direction and strategies set by the Corporate Brain. In order to do this, participants need to understand their role in and how to:
|(1)||Contribute to and implement strategy|
|(2)||Identify, champion, lead and participate in projects at a variety of levels|
|(3)||Ensure routine operation is running effectively and is actively controlled|
|(4)||Develop effective meeting structures, run and participate in productive meetings|
|(5)||Use data in project work, for the control of routine operation, to understand and improve process performance and drive improvements in customer satisfaction|
|(6)||Continuously improve the organisation (practically year-after-year and not just use the phrase)|
|(7)||Ensure the people who work for them (at all levels) understand and are practically involved in all of the above and not just passive receivers of instructions and information|