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Who should attend?

(1) The Chief Executive/Managing Director
(2) Directors (Direct Reports to the Chief Executive/Managing Director)

The focus of each module

Click on each of the headings below to find out more about each module.

  • A brief history of organisational improvement
  • Key Concepts that underpin the approach
  • The basics of setting up and running projects
  • The difference between steering and doing projects
  • Annual Planning
  • Project Remits
  • Kick-starting projects
  • How to develop and implement strategy
  • The Annual Corporate Planning Process
  • Leadership Forum – using the Next Tier Down of senior managers to maximum effect
  • Effective meetings and the Techniques for Productive Meetings
  • Modelling positive meeting behaviours
  • Underpinning principles
  • Systems and processes – what’s the difference and why this is important
  • How to control a process
  • How to improve a process including the Tools for Analysis
  • Developing a system of control
  • Underpinning principles
  • Dr Deming’s Red Beads and Funnel Experiments
  • Variation and Statistical Process Control
  • How to collect and analyse customer satisfaction data and use it to drive improvement
  • Dashboards and all that – developing a balanced view of how the organisation is performing
  • Underpinning principles
  • Motivation
  • Flexible Leadership
  • Leading teams
  • Leading individuals
  • How to prepare and deliver a Leader Speaks
  • The importance of organisational design

Cost

£30 600 + VAT (UK)

$45 000 + VAT (Australia)

A discount rate is available for small organisations or those with very limited training budgets. Please enquire for further information.

Want to know more?

Get in touch or download our Briefing Note for further detail.

Get in touch