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Universal Improvement Skills

Universal Improvement Skills teaches participants about improvement for individuals, teams and organisations. It provides an integrated set of skills, tools and techniques that are universally applicable and transferable to a wide range of activities in the workplace. These skills can transform the way people work both on their own and in groups.

Participants learn both hard and soft skills. Methodologies, tools and techniques sit alongside how to involve people and how to run meetings in a participative and productive fashion. To explain ‘why’ as well as ‘how’, a brief introduction of the history and theory underpinning the ideas is provided at each stage.

Continually refined and developed based on real-life experience, Universal Improvement Skills has been running since 1994. Participants find that the application of these powerful but straightforward tools, techniques and methodologies has a dramatic effect on their projects, meetings, planning, day-to-day work and in the way they work with groups of people.

Style and structure of the course

Universal Improvement Skills follows a tried-and-tested approach that is highly participative and practical.

Our training does not involve sitting around staring at a projector screen. Instead people get to think about and apply what they are learning to their own real-life scenarios including projects and meetings. There is ample opportunity to pick the brains of the people running the course. A ratio of two UIC Consultants to a maximum of 12 participants ensures that everyone gets a chance to have their say.

Participants receive our comprehensive manual, The Complete Guide to Improvement.  This contains easy to follow, step-by-step guidelines including everything covered on the course and a lot more. Additional resources and support materials are available via our website.

Public Courses


Alsager, 11-13 October 2022 – LIMITED AVAILABILITY

Alsager, 21-23 March 2023

Alsager, 10-12 October 2023


£1200 + VAT (UK) / £1000 discount rate


€1200 + BTW (Netherlands) / €960 discount rate


A small number of discount places is reserved for small charitable organisations or those with limited training budgets.


All costs include 2 nights’ accommodation and all meals and refreshments. Night prior accommodation can be booked upon request.

Book now

The Manor House Hotel, Alsager


Amraâth Grand Hotel de L’Empereur, Maastricht


Mercure Holland House, Bristol


For details of our Australian public courses, visit our sister site

In-house courses

We run the majority of our courses in-house and are happy to work at our client’s preferred choice of location.


Our in-house courses are run for a maximum of 12 participants at a cost of £8400 + VAT (UK) / £6600 discount rate.


Find out more about what’s included by downloading our Briefing Note.

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